Terms of Service
Effective
These terms govern your use of Order Lineup, which provides QR menus, online ordering, and kitchen tools for participating food businesses. By using the service, you agree to these terms. If you manage a workspace for a business, you must be authorized to act for it.
Ordering from a business
When you submit an order, you are ordering from the business shown on the menu. Check your selections, total, and pickup details before submitting. The business sets availability, prices, and pickup instructions and handles food preparation, substitutions, order changes, cancellations, and refunds. Contact that business for order help and ask it directly about allergens or dietary needs.
Payment options depend on the business and menu. If you pay by card, the business’s payment processor handles the transaction. Keep your receipt link private and use it to check your order status.
Running a business workspace
Keep your account, invitations, and device pairing links secure. Give access only to authorized staff and revoke access when it is no longer needed. You are responsible for the menus, photos, pricing, taxes, allergen information, availability, fulfillment, and refunds for your business. Follow applicable food safety, consumer protection, and payment rules and use customer information only for legitimate business purposes.
Use images, logos, and text that you have permission to use. When you upload content, you give Order Lineup permission to store and display it to provide the service, including on the menus you publish.
Use of the service
Use Order Lineup lawfully. Keep orders genuine and respect other users’ access and privacy. Fraud, abusive content, unauthorized access, and interference with the service may lead to restricted access. The service may be interrupted by maintenance, connectivity problems, or provider outages. Pickup estimates may change as the kitchen works through its orders.
Privacy, updates, and support
Our Privacy Policy explains how we handle account and order information. When we update these terms, we will post the revised version and its effective date here. Contact support@orderlineup.com for help with the service. Privacy Policy